Safaricom’s Milestone Year Delivers Stronger Customer Experience
Safaricom CEO Peter Ndegwa speaking during the half-year financial results briefing in Nairobi on November 6, 2025. Safaricom has reported strong half-year results on Thursday, with executives highlighting improved customer experience, expanded digital services and accelerated adoption of AI-powered systems across its operations in Kenya and Ethiopia. Speaking during the release of the results in…


